Are our items authentic antiquities?

 

The authenticity of every object listed in our online catalog is guaranteed ancient and is described to the best of our knowledge.

Every artifact purchased from us is accompanied by a Certificate of Authenticity, stating culture, provenance and age.

We provide a lifetime, unconditional guarantee of authenticity and provenance.

 

Where are our items coming from?

 

Only from the most serious ancient art dealers, members of the International Association of Dealers in Ancient Art - www.iadaa.org - or of the Association of International Antiquities Dealers - www.aiad.org.uk - and from the major auction houses.

Each item is then checked by our Advisory Board.

Furthermore, we follow stringent due diligence procedures for establishing provenance - the chain of ownership - to ensure that pieces come from reputable channels and are in accordance with the law.

 

Why register?

 

Registered clients may:

Use the Wishlist to follow interesting items.

Personally reserve an item for 48 hours with no obligation to purchase.

Receive alerts as soon as items matching their interests are published.

Tell us of specific interests and we will attempt to find particular items.

Please note that we keep your information securely and will not share it with any third party. See our Terms of Use .

 

How to reserve an item?

 

Click on the “Reserve” button, at the top of the detailed item window.

Items may be reserved for two days (48 hours) with no obligation.

 

To view your reservations:

Log in

In the top navigation you will find a link to “Reservations”.

 

To cancel a reservation:

Log in

View your Reservations

Click on the “Remove” button.

 

An item may not be reserved more than three times by the same user ID. "Re-reserved" items will be cancelled after three reservation periods.

 

How to order and pay for an item?

 

Items may be purchased directly from the site via a secure facility (PayPal) which accepts credit card payments.

Please click on the “Add to cart” button and the chosen item will appear in your Basket list. To purchase directly from the site, click on the “Basket” button.

Alternatively, payment may be made by bank transfer. Please email info@myancientart.com for details.

 

How about shipping and delivery times?

 

WORLDWIDE FREE SHIPPING!

Estimate delivery times:

Europe: 1 week

U.S.A. and Canada: 10 days

Rest of the world: 10 - 14 days

We are not responsible for delays occurred by custom officials.

 

What is your refund policy?

 

MyAncientArt provides a lifetime money back authenticity refund.

In addition, items may be returned for any reason within one month of purchase for a full refund minus shipping. Contact us before returning an item to enquire about the correct return procedure.

Refund by credit card applies only to items purchased by credit card.

 

I am using MyAncientArt on my mobile device. How about security?

 

Mobile phones have a high level of security and are encrypted to provide users with state of the art security. In many cases, charging a credit card with your phone is more secure than other forms of credit card payments. No customer or credit card information is stored on the phone. Everything is done privately.